Custom Date Currency Notes

Each Date Currency Note is specially sourced based on the customer’s requested date, occasion, and preferred denomination. As these are custom order requests, returns, exchanges, or cancellations are not accepted once the customer has approved the selected note and the order has been dispatched.

Advance Payment

• A 50% advance payment is required before we begin searching for your requested Date Currency Note.
• The search process will start only after the advance payment has been successfully received.
• The remaining 50% payment must be completed after the customer approves the selected note and before dispatch.

Refund Eligibility

A refund will be processed only in the following situations:

• We are unable to locate the requested Date Currency Note and the customer does not wish to proceed with any available alternative.
• We are unable to fulfil the order due to unforeseen circumstances.
• The order is cancelled by Kanha Gadgets before sourcing the requested note.

No Refunds

Refunds will not be provided in the following situations:

• The customer changes their mind after approving the selected note.
• The customer refuses to accept delivery after dispatch.
• Incorrect information (such as the requested date, denomination, recipient details, or shipping address) was provided by the customer.
• The customer fails to complete the remaining balance payment within the agreed time after approval of the selected note.

Returns & Exchanges

As these are custom-sourced products, we do not accept returns or exchanges after dispatch.

However, if the product is received in a damaged condition due to transit, a replacement or suitable resolution will be considered subject to the Damage Claim Policy below.

Damage Claim Policy

To ensure a fair and transparent resolution, an uninterrupted unboxing video is mandatory for any claim related to:

• Damaged product
• Missing item
• Incorrect product received

Video Requirements

The customer must:

• Start recording before opening the sealed package.
• Clearly show the shipping label and unopened package.
• Record the complete unboxing process without any cuts, pauses, or edits.
• Clearly show all packaging materials and the product.
• Continue recording until the package has been fully opened and the product is completely visible.

Claim Eligibility

Damage, missing item, or incorrect product claims will be considered only if:

• An uninterrupted unboxing video is provided.
• The claim is reported within 24 hours of the delivery time shown by the courier.
• The video clearly demonstrates the issue.
• The product remains in its original condition.

Claims That Will Not Be Accepted

Claims may be rejected if:

• No unboxing video is provided.
• The video starts after the package has already been opened.
• The video contains cuts, pauses, edits, or interruptions.
• The claim is reported more than 24 hours after delivery.
• The product has been used, altered, or damaged after delivery.

Contact Us

For any refund, damage, or order-related queries, please contact us:

Kanha Gadgets
📞 WhatsApp: 9422133837
📧 Email: gadgetskanha@gmail.com